Warmline Consultation Service

phone face with dials

The CITC Warmline Service provides clinical TB consultation, pediatric case consultation, and TB prevention recommendations to private- and public-sector clinicians free of charge. (The service is not a substitute for medical care or consultation with local experts.) Warmline consultants are experienced clinicians and academic faculty in the field of TB affiliated with the University of California, San Francisco and other TB centers.

To request a consultation:

Option 1: New! Visit: CITC.idcrowd.org, register as a member, and complete the information requested

Option 2: Email: Currytbcenter@ucsf.edu   

Option 3: Call toll-free 877-390-6682 or 415-502-4700, leave a voicemail

In the voicemail message or email, please provide the following:

  • Full name (please clearly spell out your name)
  • Email address and telephone number (and best times to reach you within the next 48 hours)
  • Organization, city, and state
  • A brief summary of your question and approximate age of the patient; please do not include the patient’s name or any other unique identifiers.

Warmline consultation requests are received by a CITC staff member and then forwarded to the consultant on duty for that week. Requestors receive a response from the consultant within two business days. 

Please note:

  • All consultation requests will be shared with the TB program staff in your jurisdiction.
  • Requests from outside the TB COE Western Region are referred to the TB COE that serves the requester's jurisdiction.

CITC also offers longitudinal TB medical consultation for providers or programs on a case-by-case basis for ongoing advice on challenging cases; i.e., drug-resistant TB, cases complicated by co-existing conditions, or other difficult circumstances. A dedicated physician/nurse team of Curry consultants can provide advice regarding diagnosis, treatment, and ongoing case management.

Download Warmline Flyer (PDF, 204 KB)

Note: The Warmline is not a substitute for medical care or consultation with local experts or public health authorities. Requestors are free to disregard any advice offered. Final clinical decisions are the sole responsibility of the healthcare provider. Tuberculosis is a reportable disease and as such, healthcare professionals have a responsibility to act in accordance with local, regional, and state protocols, administrative rules and statutes. You are strongly encouraged to contact the TB program in your jurisdiction.